Pure Zayka Shipping Policy
At Pure Zayka, we strive to deliver our fresh, organic spices to your kitchen as quickly and safely as possible.
1. Delivery Areas & Timelines
Local Delivery: For our customers in Manendragarh, we offer expedited delivery within 24 hours.
National Shipping (Rest of India): For orders across India, shipping typically takes 5 to 7 business days depending on your location.
Processing Time: All orders are processed within 1–2 business days. Orders are not shipped or delivered on Sundays or public holidays.
2. Shipping Charges
Standard Shipping: Shipping charges for your order will be calculated and displayed at checkout.
Local Advantage: We offer specialized shipping rates for deliveries within a 30KM radius of Manendragarh.
Free Shipping: We offer Free Speed Post Shipping on all orders above ₹1199.
3. Shipment Confirmation & Tracking
Once your order has shipped, you will receive a confirmation message via WhatsApp containing your tracking number.
The tracking number will be active within 24 hours of shipment.
4. Packaging & Handling
Our spices are packed in high-quality, moisture-resistant packaging to ensure they retain their natural aroma and potency during transit.
We recommend inspecting the package upon arrival before signing for delivery.
5. Damages
If you receive your order damaged, please save all packaging materials and damaged goods.
Take a photo or video of the damaged parcel and contact our support team at +91 9109842500 within 24 hours to initiate a replacement.